Thank you for your support of The Matthew XVIII Group. We strive to ensure your satisfaction with any donations or purchases made through our website. Please review our Refund Policy below.

Donations

All donations made to The Matthew XVIII Group are non-refundable. Once a donation has been processed, it cannot be refunded, unless there has been an error in the transaction. If you believe there has been an error, please contact us immediately, and we will investigate the issue.

Product Purchases

If you have purchased a product (such as merchandise or digital content) from our website, refunds may be available under certain circumstances. Refund eligibility will be determined on a case-by-case basis and may depend on the nature of the product and the reason for the refund request.

How to Request a Refund

To request a refund, please contact us by clicking here with details of your purchase and the reason for your refund request. We will review your request and respond as soon as possible.

Refund Processing

If your refund request is approved, refunds will be processed using the original method of payment. Please note that it may take some time for the refunded amount to appear in your account, depending on your financial institution's processing times.

Contact Us

If you have any questions or concerns about our Refund Policy, please contact us by clicking here.

Last Updated: 02/28/2024

This Refund Policy was last updated on the date indicated above.

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